How can we help?

Contact nalhamzy@gmail.com for SpellBee support. Include your device, app version, and what happened. Please do not send a child’s name, voice recording, purchase token or full payment details.

Restore Premium

Use the same Apple Account or Google Play account used to buy Premium. Open Premium in SpellBee and choose Restore purchases while connected to the internet. Purchases are verified with the store. Apple and Google purchases are managed separately.

Manage a subscription

Manage or cancel subscriptions in your device’s App Store or Google Play subscription settings. Uninstalling SpellBee does not cancel a subscription. For refunds, contact the store that processed the purchase.

Microphone practice

Spell each letter aloud, such as “C, A, T.” Saying the whole word does not count as spelling it. Allow microphone and speech recognition access in your device settings. Speech recognition availability and internet requirements vary by device. You can always use typing or letter tiles instead.

Bee Buddy voice in version 1.3

Included AI-generated Bee Buddy recordings cover built-in words, definitions, examples and Adventure narration. These recordings work offline for everyone. Use slow repeat during practice, or choose Calm in Settings → Voice. Premium adds online Studio voices for custom words; Studio is selected automatically if you have not already chosen a voice preference. You can change that preference in Settings. Custom-word audio needs a connection when it is not cached, and falls back to device speech if the online service is unavailable.

Bee Adventures in version 1.3

Open Bee Adventures from Home. Sunny Meadow is free; Premium includes Moonlight Garden and Rainbow Falls. Finish every word at a stop to unlock the next stop. Hints and retries are welcome, but skipping a word leaves the stop unfinished. Story completion and independent first-try recall are shown separately. Adventure progress stays on your device.

Lists and progress

SpellBee does not provide account-based cloud sync. Lists and learning history are stored locally. Removing app data or uninstalling can remove them. Purchases can be restored from the original store account.

Privacy or deletion requests

Contact the support email for questions about operational records. To remove local lists and practice history, delete the lists in the app or remove the app’s local data. Do not put personal information into spelling lists or example sentences.