Istigfar — Support
Need help? Email nalhamzy@gmail.com.
Frequently asked
Why does my contribution need at least 100 dhikr?
The threshold keeps the global counter meaningful. We require 100 counts
before a contribution can be added to the world map. Below that, the in-app
progress bar fills up so you can see how far you have to go.
Why does the Qibla compass swing wildly?
Move away from metal objects (laptops, magnets, car dashboards). Lay the
phone flat. If the issue persists, calibrate by moving your phone in a
figure-8 motion for a few seconds.
Prayer times look slightly off — why?
We use the Umm al-Qura calculation method by default. If your local mosque
follows a different method (e.g. Egyptian, ISNA, Karachi), let us know — we
plan to add per-user method selection.
How does Family Tracker work without internet?
Family Tracker requires internet for live updates. When a family member
loses signal, their last-known position stays cached on your phone with a
timestamp. The dot greys out after 2 minutes to clearly signal "stale data".
Will you add prayer notifications?
Yes — silent vibration + push notifications for all five prayers are on
the roadmap. The Athan audio reminder is being curated with reciters.
How do I unlock all features?
Settings → Premium → Unlock Full ($4.99 one-time). Restores across
devices when you sign in with the same account.
Delete my account
Email
nalhamzy@gmail.com
from your registered address. Your account and Firestore data are removed
within 7 days.
Privacy
See the full Privacy Policy.